Enhance Guest Experiences as a Luxury Concierge Lead
In this role, you will be responsible for delivering exceptional guest experiences and supporting the daily operations of the Concierge team in Sydney. Key responsibilities include providing outstanding customer service, handling guest inquiries, and offering personalized recommendations.
The ideal candidate will have strong knowledge of Sydney, excellent interpersonal skills, and previous concierge experience. You must also be flexible with shifts and hold a valid work visa for Australia.
As part of our team, you will have opportunities for development and growth, including complimentary meals and discounts. You will work independently and as part of a team to deliver exceptional results.
Key Responsibilities:
* Deliver exceptional customer service
* Handle guest inquiries and requests
* Offer personalized solutions and recommendations