Job Description A Career that lets your passion shine: Welcome each guest with intuitive, thoughtful service that feels both personal and effortless Deliver a seamless journey from arrival to farewell, creating moments that feel beautifully orchestrated Anticipate needs by reading the room, the energy, and the guest in front of you, showing elevated emotional inteligence Share the stories, flavours, and spirit of Sofitel with confidence and pride Collaborate with our wider team to elevate every touchpoint - concierge, housekeeping, engineering, food and beverage Uphold the essence of luxury through polished presentation, professional presence, and genuine warmth