Key Account Manager
The role of a Key Account Manager involves leading sales operations and directly impacting business performance, team culture, and customer satisfaction. This pivotal position will shape the future of sales at a respected foodservice provider.
As a Key Account Manager, you will manage a team of sales representatives, work closely with key customers and national suppliers, introduce new products, lead events, and stay on top of foodservice trends. You will be responsible for managing budgets, pricing strategies, and building strong cross-functional relationships across procurement and operations. Your focus will be on margin improvement, cost control, and cultural leadership to drive both commercial results and a positive, high-performing environment.
About the Role
* Plan and implement sales strategies to achieve KPIs and branch goals.
* Manage, mentor, and develop a team of sales representatives.
* Monitor team performance, provide coaching and support where needed.
* Develop pricing and margin strategies to drive growth and profitability.
* Maintain and grow key customer relationships.
* Lead engagement with key suppliers and oversee product introduction.
* Stay ahead of market and food trends to ensure a competitive edge.
Requirements
* Proven experience as a Sales Manager or Senior Sales Representative in food distribution or FMCG.
* Demonstrated leadership skills, with the ability to motivate and mentor a team.
* Strong commercial acumen – confident with margins, pricing, budgets, and reporting.
* Excellent communication, negotiation, and stakeholder engagement skills.
* Proficient organizational and managerial capabilities.
* High level of computer literacy – quick to learn internal systems.
* Experience working with key customers and large-scale suppliers.
* Ability to lead cultural initiatives and foster a collaborative, high-performing team.
* Professional personal presentation and high standards of integrity.