Full time, Location Adelaide SA,
- Visa support available
- Top-rate on-the-job training
**Company Description**
Are you seeking to business visa support to live in Australia? This is truly rare opportunity for someone has working experience in Korea and good at relationship with clients and customers. You can join a team in a growing company where you can have great career.
We are after someone who love working with people and have the experience and drive to achieve outcomes along with your team members. Our client is a fast growing in the global market and take care of clients from Australia. This is great opportunity for you. Even you are lack of background of IT, the training is provided.
- Provide the first line of support to our existing customer base in Korea with their technical and accounting issues
- Assist customers over the phone while also managing workload via the ticketing system
- Show/ demonstrate our software solutions to customers to assist solve individual challenges
- Work closely with all members of the customer support team to deliver a best-in-class experience for existing and potential customers
- Work closely with other departments as required, such as sales and the second level support team
**Qualifications**
- Business level fluency in Korean and English
- Knowledge of operating systems and experience at least with two of the following, Windows, Mac OS X, Linux, iOS, Android
- Qualifications in the field of IT or other relevant technical training is advantageous
- Experience working in a busy customer support role, ideally via telephone and ticketing system
- enthusiasm and willingness to learn
- Strong communication skills and passion for helping people
- Ability to pick up new software and processes quickly
- Working Holiday maker has to have at least 3 months working rights to cover probation period