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We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role
* Team Lead role
* AGSVA NV2 essential
* Manage and mentor Gateway Team
We’re seeking a dynamic Technical Specialist – Security Operations to manage the Gateway Security team members and the Gateway Duty Officers. You will ensure watch is maintained by having at least one GDO available for each shift and team members are provided with the tools required to perform their tasks.
Responsibilities and Accountabilities
* Manage the Gateway Security team members and the Gateway Duty Officers.
* Abides by Defence security guidelines and provides day to day guidance to team members to meet routine obligations.
* Provide advice concerning capabilities and technical direction as requested and assist in the training of team members.
* Oversee DSMS queues and assign work where required Action requests from clients received via DSMS that have been escalated.
* Respond to client queries, complaints or concerns when required.
* Interpret and enforce Defence internet access policy to ensure the Defence network is protected.
* Provide security advice to the wider Gateway Operations team and MILOPS.
* Make security decisions on behalf of MILOPS regarding the approval or rejection of requests.
* Manage and filter email mailbox and monitor for data spills or other security incidents and action accordingly.
* Project Tasks: Provide support to Defence projects which need to pass through the Defence Gateway.
* Troubleshooting systems/solutions which have not yet been handed over into the RUN space.
* Solutioning with Projects to ensure their system/solution works within the Defence environment.
* Represent MILOPS in meetings with Projects.
Requirements and Experience
* Similar experience ideally within Gateway Environment.
* Active or reactivatable NV2 AGSVA Security Clearance
* Prior experience in leading and mentoring a team.
* Excellent customer service and communication skills
* Strong understanding of Networks / Firewalls /Proxies /Solaris or Linux/Unix /Mail
* Troubleshooting experience – the ability to perform/lead root cause analysis on network/computer issues on clients, servers and network equipment.
Why Fujitsu?
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
* We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
* We offer tailored career paths across our global organization to support your professional and personal growth.
* Our customers trust us. We have an excellent reputation across the region and globally.
* Best in-class reward and recognition programs flexible work, volunteering leave, and more.
* We live our values of aspiration, trust, and empathy, all day, every day.
Commitment to Diversity, Equity and Inclusion
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.
Search Firm Representatives PLEASE READ:
Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.
For Security Cleared Roles PLEASE NOTE:
Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).