About the role
At David Jones, we exist to inspire Like No Other. As a Support Team Leader, you will help lead the support team and engage with stakeholders across the wider business to champion and coordinate stock distribution and facilities management.
Responsibilities:
* Coordinate stock flow to the shopfloor including ticketing, hanging, security tagging and distribution.
* Complete and coordinate the Outbound process including Instore Fulfilment within agreed SLAs.
* Ensure prompt and accurate payment to vendors within SLA using Logistics Inventory Management Systems.
* Monitor and facilitate access in store for contractor services including maintenance activities, permits to work, visitor access and associated processes.
* Assist the Support/Operations Manager in company initiatives related to sustainability.
* Advocate workplace health and safety (WHS) to support a safe environment for workers, contractors, and customers.
* Process shrinkage through reportable cycle counts and investigations, actioning negative stock on hand (SOH) and known shrinkage adjustments.
* Monitor adherence to routine store security, cash handling and point of sale to minimise errors and maintain compliance.
* Coordinate completion of training and manage records not limited to WHS and injury management.
* Follow systems and processes in accordance with David Jones policies and procedures relevant to inventory management.
* Effectively delegate tasks and responsibilities across the team to ensure task rotation and timelines are met.
* Coach and develop the Logistics team members to achieve desired results whilst celebrating success to ensure an engaged and productive team.
* Lead by example and unite the team through collaboration and engagement.
* Possess superior organisation and prioritisation skills to perform tasks in a timely and efficient manner, with an attention to detail.
* Build and maintain good relationships with a customer-focused mindset.
* Be adaptable and resilient to change.
* Possess financial nous, analytical skills, and be systems savvy.
* Be self-motivated and diligent.
* Possess an exceptional service mindset and adaptable communication skills.
Why work for us:
* A competitive remuneration package and incentive scheme.
* Generous employee discounts across David Jones.
* A supportive, flexible, and engaging environment that will support personal/professional development.
* Be a member of a company committed to sustainable practices.
* Ongoing training and development to pursue individual ambitions.
* Be part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.
Our culture:
We have four thriving cultural pillars that drive our people to deliver on our vision and purpose: Customer Obsessed, Inclusive, Empower, and Innovative.
David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.