Job Title: Customer Service Representative
We are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring smooth warehouse operations.
About the Role
* Provide outstanding service to all customers, ensuring every interaction is positive and professional
* Assist customers with sales, product advice, and tailored solutions
* Precisely process sales transactions and handle customer inquiries with a solution-focused approach
* Pick, check, pack, and dispatch orders with care and precision
* Ensure safe loading and unloading of deliveries and operate forklifts (training/licensing support provided if required)
* Maintain a clean and well-organized trade centre, warehouse, and yard
* Contribute to inventory management, stock receipting, and regular stock counts
* Support the Branch Manager and wider team with operational duties as needed
About You
To succeed in this role, you should have previous experience in customer service or sales, preferably in a trade, warehouse, or distribution setting. You will also need to possess excellent communication skills, strong attention to detail, and a proactive attitude.
This role offers a unique opportunity to develop your skills and expertise in a dynamic and supportive environment.
What We Offer
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A collaborative and supportive work environment