Are you a good match?You have proven experience in Retail Operations and Client Service, strong communication, collaboration, and problem-solving skills. You are detail-oriented and maintain a high standard of after-sale service. Mastery of English, along with knowledge of other Asian languages, would be a plus.What are we expecting from you?Reporting to the Retail Operations Manager, you will be responsible for:Retail OperationsSupport boutique administrative tasks and identify areas for improvement.Collaborate with the Retail Operations Manager on deploying new projects and refining existing ones.Monitor and communicate boutique budgets.Educate, promote, and analyze inventory within the boutique.Client ServicesSupport the rollout of new Client Service projects across the network.Manage cases efficiently.Share and build best practices and knowledge in Client Services.Traffic CountingWork with Regional and Head Quarter partners to analyze results and share feedback.Report on trends across all boutiques and the market.More than a role… We recruit for a career!By joining Van Cleef & Arpels, you will be part of a maison where employee career development is at the heart of our ambition.Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how, and creations.The recruitment processSend your application online. If your profile matches our search, you will be contacted by our HR team for an interview. During the process, you will meet the Human Resources Business Partner Oceania, Retail Operations Manager, and the Managing Director Oceania. Otherwise, you will receive an email informing you that your application was not successful.
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