The role of a Cafe Supervisor is a leadership position responsible for overseeing the daily operations and administration of a food and beverage service in a leisure centre environment.
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To be successful, you will have strong leadership skills to effectively manage a team of staff and competing priorities. You will also have previous experience in a similar facility or role and possess excellent interpersonal and communication skills.
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Some of your key responsibilities will include:
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* Recruiting, training, and supporting a small core team
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* Maintaining high service standards
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* Oversight of daily operations and administration
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* Stock management and ordering
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* Ensuring the financial success and ongoing viability of the cafe
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* Working with a variety of shifts including mornings, evenings and weekends
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* Managing and leading staff in a fast-paced environment
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* Maintaining a positive and welcoming work environment
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* Providing exceptional customer experiences
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* Meeting business objectives and goals
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* Developing and implementing strategies to improve customer satisfaction and loyalty
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* Leading by example and demonstrating a commitment to excellence in all aspects of the job
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* Fostering a culture of continuous improvement and innovation
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* Maintaining accurate records and reports as required
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* Complying with all relevant policies and procedures
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* Participating in professional development and training opportunities
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* Staying up-to-date with industry trends and best practices
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You will also be required to hold various certifications such as Food Safety Supervisor and CPR/First Aid.
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We offer a range of benefits including flexible working arrangements, opportunities for career development and growth, free access to gyms and recreation centres, and more.
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If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.