Location: The Maitland Hospital – Metford
Employment Type: Permanent Full Time
Position Classification: Admin Officer Level 3
Remuneration: $71,072.43 – $73,287.41 per annum + super + salary packaging
Hours: Monday to Friday (38 hours per week)
Application Close Date: Tuesday 28th April 2026
About The Role
Hunter New England Local Health District seeks a highly organised and motivated Admissions Officer Level 3 to join the Admissions and Waiting List team at The Maitland Hospital. In this role you will provide essential administrative and clerical support to ensure the smooth management of patient admissions and surgical waitlists, supporting timely, accurate, and patient-focused elective surgery scheduling.
About You
You are a confident, organised, and adaptable administrator who thrives in a busy healthcare environment, demonstrating strong attention to detail, a proactive approach, and the ability to manage competing priorities while supporting positive patient outcomes.
What You'll Bring
* Relevant administrative qualifications and/or equivalent experience in a similar role
* Strong skills in planning, prioritising, and organising workload to meet deadlines considering team and service needs
* Experience using a range of computer systems, software, and electronic platforms with confidence and accuracy
* Experience with transcribing software, or a willingness to learn and develop this skill
* Knowledge of medical terminology, or demonstrated ability to accurately collate data, transcribe reports, and prepare correspondence
* Excellent communication skills, including written, verbal, and telephone interactions with staff, patients, and stakeholders
* A team-focused approach with the ability to work collaboratively and contribute to effective service delivery
Supporting Safe, Timely Patient Admissions
This role supports the effective management of surgical waitlists and patient admissions at The Maitland Hospital, ensuring patients are managed in line with NSW Health and HNELHD policies and supporting timely, coordinated access to elective surgery.
In This Role, You Will
* Support surgical waitlist management and elective surgery bookings in line with NSW Health policy
* Communicate with patients, clinicians, and staff to coordinate admissions and scheduling
* Assist with prioritisation, bookings, cancellations, and enquiries
* Maintain accurate records and support reporting and data integrity
* Prepare correspondence and support administrative processes
* Use relevant systems to manage and distribute information
* Support effective teamwork and contribute to smooth unit operations
What We Can Offer You
* Sustainable Healthcare: Together towards zero
* Proximity to shopping and other services
* Monthly Allocated Days Off (for full-time employees)
* 4 weeks annual leave (pro-rata for part-time employees)
* Paid parental leave (for eligible employees) – work‐life balance
* Salary packaging options – up to $11,600 plus novated leasing
* Fitness Passport for health and well‐being – discounted gym options for you and your family
* Employee Assistance Program (EAP) for staff and family members
Diversity and Inclusion
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse and welcoming workplace. We encourage people with diverse lived experiences to apply and will accommodate required adjustments to the recruitment process to meet your needs.
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