Brightwater is seeking an experienced HR Officer to join our People and Culture team reporting to the HR People Partner Lead. This is an exciting new opportunity to make a real impact in a purpose-driven organisation that values care, authenticity, progressiveness, and courage.
About the Role
As an HR Officer, you will provide expert advice and support across the employee lifecycle, partnering with leaders and corporate functions to deliver high-quality HR services. You'll play a key role in driving retention and attraction strategies, supporting organisational projects, and ensuring compliance with industrial relations frameworks.
Key Responsibilities
Coordinate and triage all leader and employee requests, providing consistent guidance on HR policies, procedures, and processes while delivering services within agreed timeframes.
Provide day-to-day advice on employment matters, policies, and employee lifecycle queries, including contractual changes, new positions, job descriptions, roster reviews, and straightforward performance management.
Partner with corporate functions such as payroll, recruitment, and WHS to ensure accurate records are maintained and captured promptly.
Coach and mentor leaders on conduct and capability issues, offering industrially sound advice, particularly during probation and performance reviews.
Deliver HR retention and attraction reporting for Executives and senior leaders, working closely with the HR People Partner to analyze trends and develop proactive solutions.
Contribute to the review of policies, frameworks, and guidelines, including education and training initiatives for the business.
Support special projects and annual activities such as performance reviews, remuneration reviews, succession planning, and talent identification.
Identify areas for improvement using a continuous quality improvement mindset to enhance efficiency and maintain process integrity.
What We're Looking For
Demonstrated HR experience in a similar role (experience in Aged Care, Disability, Health or related industries is advantageous).
Sound understanding of Australian industrial relations frameworks, including the Fair Work Act, National Employment Standards, and Enterprise/Individual Agreements.
Exceptional communication skills, both verbal and written, with the ability to liaise confidently at all levels while maintaining confidentiality and delivering outstanding customer service.
Strong organisational and prioritisation skills to manage competing demands effectively.
Experience in HR metric reporting, including interpreting data and developing actionable recommendations for retention and attraction trends.
Understanding of payroll and HRIS systems; knowledge of Pay Global is highly regarded.
Ability to confidently advise on HR matters throughout the employment cycle.
A collaborative team player who thrives in a flexible and adaptive environment.
Relevant tertiary qualification (or working towards) in Human Resource Management, Industrial Relations, or a related discipline.
A current WA 'C' Class Driver's Licence and a satisfactory National Police Certificate (obtained within the last 12 months).
About Brightwater
With a track record that dates back to ****, care is at our core. We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We're ready for the complexities that come with ageing and disability, including dementia, Huntington's disease, and acquired brain injury.
If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous then please read the attached job description for more information on the role, including a full list of duties and selection criteria to address.
Applications should be submitted through Brightwater's online portal by 5 January ****; however, Brightwater reserves the right to close this advert before this date.
For confidential enquiries, please email
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At Brightwater, we welcome people with diverse life experiences, thoughts, and beliefs. We foster a culture of inclusion, collaboration, and innovation where our clients and staff can flourish.
Brightwater. Thrive, Connect, Belong.
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