We are seeking a highly motivated, passionate, customer focused, sales driven individual to join the Casphone Smithfield team as a Retail Assistant/IT Technician. The successful candidate's has experience on working in similar industries, will deliver world-class customer service, and provide support to the management to achieve and exceed goals.
Essential duties and responsibilities are, but are not limited to:
* Ensuring high levels of customers satisfaction.
* Ensure compliance with policies and procedures.
* Achieving sales targets and KPI's.
* Take ownership and find resolution for any customer complaints or unsatisfied customers and staff.
* Help Managing and control all stock ensuring quantity records are kept and stock orders are completed correctly and on time.
You will need to possess the following:
* Excellent communication skills with a focus on customer service
* High level of accuracy and attention to detail.
* A passion for sales and selling.
* An understanding of retail operations.
* Eager to learn new skills and implement what you've learnt immediately.
* Able to handle a fast-paced environment and culture.