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Personal injury case manager - fully remote (national) (city of gold coast)

Gold Coast
Haylo People
Posted: 19 November
Offer description

Personal Injury Case Manager - Fully Remote (National)

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We have partnered with a well established client who are seeking experienced case managers to join their team nationally through remote working. With exciting growth on the horizon and a solid reputation, this is your opportunity to be part of a rapidly expanding success story.

The Role

- Support claimants through each stage of the claims process managing on a portfolio of 80 accident and health claims.
- Provide a proactive case management approach with a passion for all aspects of claims management.
- Handle the settlement of claims, including overseeing claims referred to external handlers for settlement.
- Build and maintain rapport with clients and brokers.
- Assist with the continued development and implementation of improved claims processes.

Perks

- Opportunity to step up into senior and leadership
- Inclusive and Diverse Culture
- Remote Full Time or Hybrid working if preferred (Offices located nationally)
- Up to $90,000 + super + Bonus

About You

- An experienced case manager with ideally 2+ years of experience within A+H, Workers Compensation, Life Insurance or CTP; most importantly you will be passionate about delivering superb customer experiences and enjoy working towards outcomes.
- Have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances.
- An organised person who demonstrates strong time management skills and prioritisation.
- A true team player who supports peers and loves helping others.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Dominic Sheppard at or

Seniority level

- Entry level

Employment type

- Full-time

Job function

- Customer Service
- Industries

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