About ACE Lifting & Height Safety
ACE Lifting & Height Safety ) is a trusted name in the lifting and height safety sectors, renowned for our expertise, comprehensive services and unwavering support to our customers. With branches located in Dandenong South, Traralgon and Bendigo, we are one of the largest lifting inspection companies in Victoria.
The Role
In the role of Scheduling & Administration, you will take ownership of the job scheduling, job invoicing, administration & incoming customer queries for the branch. This is a crucial role for our business as it has a significant impact on our customer's experience with us and on how efficiently we deliver our services.
You will be interacting with all areas of our business and will be the main conduit between our customers, suppliers and internal Team Members.
The role is Part-Time at around 25 hours per week during the weekdays. We can be somewhat flexible based on your requirements.
Key Responsibilities
* Job Scheduling: Liaise with our customers to schedule all on-site jobs for our team of Technicians.
* Job Coordination: Work with internal and external stakeholders to coordinate all requirements to successfully complete customer jobs (e.g. order stock, manage sub-contactors, book accommodation, organise tooling and equipment, issue quotes etc).
* Invoicing & Reporting: Review and issue client reports, certificates and invoices at the closure of a job.
* Communication: Respond to customer, supplier and internal Team Member enquiries.
* Data Integrity: Maintain the customers' asset registers & other databases
What We're Looking For
* Friendly, positive and loves working in a team environment
* Excellent communication & interpersonal skills
* Highly organised with strong attention to detail
* Always looks for ways to improve processes and the business
* Ability to problem solve using their initiative
* Comfortable liaising with customers and suppliers
* Confident with technology and can efficiently learn and use software
* Excellent written and verbal communication skills
Why Join Us?
* Be part of a dynamic and growing company that is constantly striving to improve.
* Be part of a friendly and supportive team environment.
* Competitive salary and benefits package.
To Apply
Please submit your resume and cover letter explaining what makes you stand out from the crowd. Please note, applications without cover letters will not be considered and any that are generically tailored to an unrelated job or industry usually end up on the bottom of the pile ;)
No recruitment agencies please.