Job Overview
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* A visionary leader is required to drive strategic technology direction, ensure smooth day-to-day operations and deliver tangible business outcomes. This role spans multiple disciplines including service desk, infrastructure, software development and web development.
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Description
* Stabilise and modernise legacy on-premise systems through robust monitoring, backup and patching disciplines.
* Lead automation initiatives using Microsoft 365, Power Automate and scripting to digitise manual processes.
* Establish and manage effective governance for intake, prioritisation and status reporting.
* Improve security controls and uplift compliance, including PCI DSS obligations.
* Develop and execute disaster recovery plans, testing and continuous improvement.
* Consolidate licensing and services, renegotiate vendor contracts and reduce total cost.
* Provide regular reporting on risk, cost, performance and benefits realised.
* Guide migration and hybrid initiatives where appropriate, ensuring minimal disruption.
* Cultivate and develop the service desk, operations, software and web teams with servant leadership.
* Collaborate closely with senior stakeholders to translate needs into actionable technology outcomes.
* Maintain high-quality documentation, standards and change control across the estate.
Requirements
* Strategic technology leadership experience in a fast-paced environment.
* Strong technical skills in infrastructure, networks, security, virtualisation and systems.
* Fluency in Microsoft 365, Power Automate and scripting.
* Experience in stabilising platforms while planning upgrades that move the environment forward.
* Positive leadership style with calm, clear and positive communication.
* Comfortable presenting at executive level and forming productive relationships with vendors and peers.
Benefits
* Direct access to senior stakeholders and genuine decision-making authority.
* Clear success markers across key milestones with strong sponsorship.
* Investment in modern tooling and practical learning to support automation.
Career Advancement
This role offers opportunities for professional growth and career advancement in a dynamic and collaborative environment.
Key Skills: Leadership, Automation, Governance, Security, Disaster Recovery, Vendor Management, Team Development, Technical Skills
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