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Customer experience manager

Mackay
beBeeLeadership
Posted: 14 September
Offer description

Job Overview

A dynamic leader is required to drive exceptional customer experiences and achieve business objectives.


Key Responsibilities:

* Develop strong relationships with regular patrons to foster a loyal customer base
* Collaborate with the hospitality team to provide seamless service and exceed customer expectations
* Maintain high energy levels and lead by example to drive sales and growth


Requirements:

* Previous supervisory experience in a hospitality setting, ideally within the hotel or gaming industry
* Excellent communication and interpersonal skills, with the ability to motivate and develop a high-performing team
* Ongoing learning and professional development, with a focus on industry certifications such as RSA, RSG, and RMLV


What We Offer:

* Competitive salary package
* Opportunities for career advancement
* Range of benefits including exclusive discounts and access to wellbeing support services

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