**About our Organisation**
**A&L Windows & Doors** have been manufacturing quality windows, doors and screens for over 40 years. We draw on rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth can be attributed to providing innovative products and the highest level of customer service on the market. We are part of the larger JELD-WEN Australia group of companies, which employs 4,500 across multiple sites and states.
**About our Opportunity**
We currently have an opportunity for a Logistics Administrator to join our team in Stapylton. In this busy and varied role, you will be responsible for scheduling depot and customer deliveries on behalf of our branch in Newcastle. This will involve calling customers to confirm delivery dates, scheduling the deliveries and various admin tasks to ensure that all documentation is saved and filed against each customer order.
Responsibilities include:
- Calling customers in advance to confirm delivery dates
- Confirming/ scheduling delivery runs
- Print out all delivery paperwork for the driver
- Scan and save documentation into relevant customer file
- Book overnight accommodation for drivers when required
- General customer service and administration support
**About You**
This is a junior role in the team which plays a key part in ensuring our customers experience great service levels. We are looking for someone with previous customer service and administration experience who likes to work as part of a friendly team, and who is keen to learn, develop and progress their career.
You will bring:
- An excellent phone manner and clear communication skills
- A commitment to providing great customer service
- The ability to work as part of a small team to meet objectives
- Great organisation skills
- Basic (or above) skills in Outlook, Word and Excel
- Keenness to learn and progress within the organisation
- Ability to commit to working Monday - Friday, 7.30am - 4.00pm.
**About the Benefits**:
- Competitive annual salary
- Permanent, full time role in an established organisation
- Genuine scope for development and career progression
- RDO every month
- Ability to schedule leave every Christmas
- Additional day's paid leave on your birthday
- Employee Assistance Program
- Generous staff discount on our extensive range of products
- Onsite parking and kitchen facilities.
**Your Next Step**
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested to by the Talent Acquisition Team.
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