Customer Service and Supply Chain Professional
We are seeking a dedicated Customer Service and Supply Chain Representative to join our team in Melbourne. This role involves delivering timely, accurate, and empathetic support across multiple communication channels.
The successful candidate will work closely with internal teams and external stakeholders to resolve issues and improve service delivery. This includes maintaining comprehensive records of all customer interactions and consistently meeting or exceeding service level targets.
Key qualifications for this position include 2+ years of successful customer service experience, preferably within the Healthcare industry. The ideal candidate will be proficient in CRM software such as Salesforce, Zendesk, and HubSpot, as well as ERP tools like Oracle and SAP.
This is an excellent opportunity for individuals who possess strong communication skills, both written and verbal, with a commitment to active listening and clear articulation. Strong teamwork and interpersonal skills are essential to create a collaborative and supportive environment.
Preferred location: City of Melbourne, AU
* Candidate must be located in City of Melbourne, AU