Company Description
Located in the heart of Brisbane's cultural and entertainment precinct, **Novotel Brisbane South Bank** offers a premium 4.5-star experience just steps from the Brisbane Convention & Exhibition Centre, South Bank Parklands, and the Queensland Performing Arts Centre. With 238 contemporary rooms and suites, a 20m pool, gym, yoga terrace, the hotel blends comfort with elevated service and design; being the ideal choice for both business and leisure travellers.
Recognised with the **TripAdvisor Travellers' Choice Award** and consistently ranked among Brisbane's top hotels, Novotel Brisbane South Bank is celebrated for its modern design, family-friendly amenities, and commitment to excellence. As part of the global **Accor** network, the hotel benefits from world-class systems, support, and career development opportunities.
**Job Description**:
Are you a detail-oriented individual with an eye for detail? Join our Team as a Rooms Attendant
As a Rooms Attendant, you'll ensure the upkeep and cleanliness of all suites and rooms in the property, taking care of the guests from the moment they arrive through to their departure; ensuring they have a memorable experience with us.
**Key Responsibilities**:
- ** Cleaning**: Regular cleaning duties of guest rooms and storage areas as allocated, to the required Novotel brand standard.
- ** Guest Satisfaction**: Anticipate guest needs and address any issues promptly to ensure a positive experience.
- ** Inventory Management**: Ensure supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
- ** Teamwork**: Collaborate with colleagues to maintain a welcoming atmosphere.
**Qualifications**:
- A keen eye for detail to ensure impeccable standards.
- Ability to stand for extended periods and perform physical tasks.
- A friendly demeanor and positive attitude.
- A strong work ethic and commitment to punctuality.
- Flexibility to work a variety of shifts, including Mornings, Evenings, Weekends, and Public Holidays when required.
**Working rights in Australia is essential for this position. Work visa sponsorship will not be provided for this job role.**
Additional Information
At Novotel Brisbane South Bank, you'll be part of a hotel that redefines premium hospitality within the Novotel brand. We believe in celebrating success and empowering our people. Our team culture is built on collaboration, innovation, and a shared commitment to excellence.
**Global Career Pathways**
As part of **Accor**, one of the world's largest hospitality groups, you'll gain access to:
- Global mobility across 5,000+ hotels in 110+ countries.
- Industry-leading training and development programs.
- Opportunities to develop into senior roles within Accor, and grow your career.
**Exclusive Benefits**
- Accor Heartist benefits including global hotel discounts.
- Access to wellbeing and lifestyle programs.
- Recognition and reward programs tailored to performance.
**Our commitment to Diversity & Inclusion**
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.