Cairns Queenslander Hotel & Apartments is hiring a Full time Receptionist role in Cairns North, QLD. Apply now to be part of our team.
Requirements for this role:
* Flexible hours available
* 1 year of relevant work experience required for this role
Full-Time Hotel Receptionist
We are seeking a professional, friendly and reliable Full-Time Hotel Receptionist to join our front office team. This is a hands-on role suited to someone who enjoys working with people and takes pride in delivering excellent guest service.
Key Responsibilities – Welcoming guests and acting as the first point of contact – Managing check-ins, check-outs and reservations – Handling payments, cash and basic accounts – Responding to guest enquiries and resolving issues professionally – Maintaining accurate records using the Property Management System (PMS) – Liaising with housekeeping and maintenance to ensure smooth daily operations
About You – Previous experience in hotel reception or customer service (preferred) – Excellent communication and customer service skills – Well-presented, organised and dependable – Comfortable using computers and booking systems – Available to work a rotating full-time roster, including weekends and public holidays – Positive attitude with strong attention to detail, multilingual skills will be highly regarded due to our diverse guest base.
What We Offer– Full-time secure employment– Award wages and conditions under the Hospitality Industry (General) Award– A supportive team environment and training provided– Opportunity for growth within the business