About the Role:
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This is an exciting opportunity for a dedicated and results-driven leader to join our team as an Operational Expert. As a key member of our management team, you will be responsible for leading and managing a high-performing operations and service support team.
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* Key Responsibilities:
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* Leading a safety culture that prioritizes employee well-being and sets a positive tone for the rest of the organization.
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* Developing and implementing operational plans that drive business growth and customer satisfaction.
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* Managing logistics and scheduling systems to ensure seamless delivery of services.
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* Proactively managing service delivery to consistently meet customer expectations and drive client retention and growth.
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About You:
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* You are an exceptional leader with a proven track record in building a safety culture and driving business growth.
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* You have strong operational principles and experience managing logistics and scheduling systems.
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* You possess excellent interpersonal skills and can build strong relationships with internal and external stakeholders.
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* You are a strategic thinker with the ability to focus on priorities and manage competing demands.
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What We Offer:
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* A dynamic and supportive work environment that encourages continuous learning and growth.
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* Opportunities for professional development and career advancement.
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* A competitive salary and benefits package.
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* The chance to make a real impact and contribute to the success of our organization.
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Requirements:
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* Demonstrated commitment to safety and a proven track record in building a safety culture.
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* Previous experience in the business services industry or a related field.
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* Strong operational principles and experience managing logistics and scheduling systems.
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* Ability to focus and have a flexible approach when faced with change.
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* Demonstrated commercial acumen to manage budgets and costs.
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* Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders.
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* Demonstrated track record of successfully delivering against targets, KPIs, and cost efficiencies.
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* The ability to positively challenge the status quo and champion continuous improvement.
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* Previous management experience in managing remote teams would be advantageous.
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How to Apply:
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Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you!
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