Job Overview
* Leading key MNC client in the IT industry
* Customer Service Focused Facilities Coordinator
* Australian Citizen | Baseline clearance or NV1 clearance is a must
* Canberra | Ngambri | Land of the Ngunnawal people
About the Role
This role is crucial in supporting contract operations and acts as the link between client (requestors) and CBRE. FCs are expected to work with the management team and Sub-Contractors to report technical issues and the diagnosis of faults for rectification. The role will also ensure that issues are appropriately escalated to the relevant personnel and will refer and follow-up on daily tasks as assigned.
Responsibilities
* Managing client's day to day operational and maintenance Facilities requirements.
* Undertaking administrative duties. Supporting employee meetings/events. Managing mail services.
* Log and track all maintenance requests, PPM and expenditure using appropriate maintenance software.
* Maintain daily registers for Visitors and Contractors.
* Managing CBRE and client contractors.
* Ensuring WHSE policies, procedures and requirements are met and maintained.
* Ensuring all position KPI's are achieved.
* Assisting in various Facilities project works.
* Support the business of CBRE as required.
* Meeting room set-ups, reset rooms, and clean up at the end of each meeting.
Qualifications
* Excellent Communication Skills – Ability to comprehend and interpret instructions, short correspondence, and memos.
* Intermediate to Advanced Microsoft Excel, Word, using SharePoint and Microsoft Office Outlook skills.
* Dedicated to exceptional customer service and has a customer centric approach to all tasks.
* Previous experience in facilities, hospitality, or related role.
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