Front Office Receptionist Job Opportunity
We are seeking a highly skilled Front Office Receptionist to join our team and provide exceptional customer service. As the welcoming face of our park, you will be responsible for processing guest check-ins and outs, using our park booking system to make reservations and manage accounts, coordinating with the Housekeeping team to track readiness of accommodation, supplying guests with information regarding property and local areas of interest, completing day-to-day office administration, and maintaining excellent relationships with park teams, residents, and guests.
The ideal candidate will have previous front office experience within the hospitality industry, a passion for delivering exceptional guest experiences, proficiency in computer skills including knowledge of RMS or comparable reservation booking systems, excellent communication and interpersonal skills, ability to handle cash transactions accurately, strong organizational skills and attention to detail, an enthusiastic and positive attitude, and flexibility to work weekends, public holidays, and evenings as needed.