Posted: 18 June
The role
Most "Customer Success" roles are about maintenance.
This isn't one of them.
We're looking for a commercially sharp, revenue-driven operator who thrives on the chase and knows how to turn wins into long-term growth. If you love building pipeline, closing deals, and then expanding accounts—you'll feel right at home here.
What you'll own 1. Business Development (Building Rapport)
- Identify, engage, and close new customers and strategic partners
- Build and manage a high-quality pipeline (inbound + outbound)
- Lead demos, proposals, and commercial negotiations end-to-end
- Develop partnerships with key industry players to expand reach
- Work with marketing to sharpen lead gen and conversion
2. Customer Success (The Expansion)
- Own onboarding and activation—drive fast time-to-value
- Build strong, lasting relationships with key stakeholders
- Increase product adoption, usage, and engagement
- Proactively manage accounts to reduce churn and grow revenue
- Be the voice of the customer—feed insights into product and strategy
What you bring
- 2+ years in SaaS sales, business development, or customer success
- A strong commercial mindset with real revenue ownership
- Proven ability to manage the full customer lifecycle
- Excellent communication—you can sell, influence, and build trust
- Comfortable in a fast-paced, scale-up environment
- Data-driven—you manage pipeline and performance with numbers, not guesswork
Why this role is different
- You're not boxed into "sales" or "CS"—you own the full revenue journey
- Real autonomy and impact in a scaling business
- High visibility—your results directly shape growth
If you're someone who gets a kick out of closing deals and growing them into something bigger—this is your role!
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