* x2 Fixed-term roles for 6 months * Multiple Ongoing roles About the Role: The Registrations Officer is responsible for delivering practitioner registration administration to support the effective and efficient administration of the licensing and registration scheme for building and plumbing practitioners. This role is responsible for the end-to-end processing of registration and licensing applications and providing customer service to a range of internal and external stakeholders. What we are looking for: You will bring: * Ability to plan and review daily work and to be flexible in a constantly changing environment while continuing to meet expectations. * Demonstrated ability to build rapport with others to understand issues and suggest courses of action appropriate to their needs. * Experience producing a range of standard written documents, providing clear information using language appropriate to the audience. * Demonstrated experience building and sustaining relationships with customers to build a common understanding and address their needs. * For more information, please visit the Position Description located at Career.vic.gov.au About the BPC BPC is Victoria's regulator for building and plumbing. It supports the growing Victorian community through the developments of harms-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last. The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control - regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes, and a commitment to public interest The BPC brings key regulatory, dispute resolution, and insurance functions related to the building and plumbing industry together under one roof, streamlining the process for consumers and industry, and enabling the regulator to have oversight of all complaints so they can be handled more effectively and efficiently. Commitment to Diversity We celebrate the diversity of our workforce. The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities. We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at recruit@bpc.vic.gov.au. Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process. How to Apply We require you to upload: * an up-to-date * Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria. Important information Only electronic applications submitted via careers.vic.gov.au will be accepted. Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.