Job Advertisement: Student Support Staff.
Join Our Dynamic Team at Sydney College of Professional Education (SCPE)
Are you passionate about education and eager to support students in their academic journey? Do you have a knack for organization and a keen eye for detail? If so, we have the perfect opportunity for you
Position: Student Support Officer
Location: Granville ,
Type: Full-Time /Part Time
About Us
At Sydney College of Professional Education (SCPE), RTO CODE 46019 | CRICOS CODE -04135H, we are dedicated to providing high-quality education and training to our students. We offer a range of vocational courses designed to equip students with the skills they need to succeed in their careers. We pride ourselves on our supportive learning environment and our commitment to student success.
Key Responsibilities
* Student Support:
* Assist students with enrolment processes, course information, and general inquiries.
* Provide guidance and support to students throughout their studies.
* Coordinate student orientation sessions and other support services.
* Respond to student emails, phone calls, and in-person inquiries promptly and professionally.
* Accounts Assistance:
* Manage student accounts, including invoicing, payments, and reconciliations.
* Assist with financial record keeping and reporting.
* Process student refunds and manage accounts receivable.
* Support the finance team with administrative tasks as needed.
What We're Looking For
* Qualifications:
* A diploma or degree in Business Administration, Accounting, or a related field.
* 1 Year Experience in a similar role within an educational institution is highly desirable.
* Understanding of RTO/CRICOS compliance requirements.
* Skills:
* Excellent interpersonal and communication skills.
* Strong organizational skills with the ability to multitask.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Familiarity with student management systems (SMS) and financial software.( XERO)
* Attributes:
* A proactive and positive attitude.
* High level of accuracy and attention to detail.
* Ability to work both independently and as part of a team.
* Commitment to providing exceptional customer service.
Why Join Us?
* Supportive Work Environment: Be part of a friendly and collaborative team that values your contributions.
* Career Development: Opportunities for professional growth and development.
* Impactful Work: Play a vital role in helping students achieve their educational goals.
* Competitive Remuneration
How to Apply
If you are ready to make a difference and take the next step in your career, we would love to hear from you Please send your resume and a cover letter outlining your suitability for the role to by 12th Jan 2026
For more information about our institution and the exciting work we do, visit our website at
Sydney College of Professional Education (SCPE) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in shaping the future of education and making a lasting impact on our students' lives. Apply today
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: $28 per hour -$30 per hours
Expected hours: 24 – 40 per week
Benefits:
* Employee mentoring program
* Professional development assistance
* Travel reimbursement
Schedule:
* 7 hour shift
* Evening shift
* Weekend Shift
Supplementary Pay:
* Performance bonus
Experience:
* working with students: 1 year (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person
Job Types: Full-time, Part-time, Fixed term, Contract
Contract length: 12 months
Pay: $28.00 – $30.00 per hour
Expected hours: 21 – 40 per week
Benefits:
* Professional development assistance
Experience:
* Student services: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person