Join to apply for the Operations Manager role at Kinetic ITJoin to apply for the Operations Manager role at Kinetic ITAbout The RoleWorking with one of our largest customers, we are seeking an Operations Manager to lead our team of highly experienced technical staff across BAU and project work. The role will also be a key customer liaison, working closely with senior level stakeholders to ensure we are delivering to SLA as well as customer satisfaction.About The RoleWorking with one of our largest customers, we are seeking an Operations Manager to lead our team of highly experienced technical staff across BAU and project work. The role will also be a key customer liaison, working closely with senior level stakeholders to ensure we are delivering to SLA as well as customer satisfaction.This role is multi-faceted, and the successful candidate will wear multiple hats. You will be a people leader, customer interface, culture change agent, advisor and negotiator. This role is a people focussed role, focussing on our crew and customer. We are not seeking a technical expert but knowledge across different technologies would be highly regarded.About YouPeople are the key success factor at Kinetic IT, so we are looking for a highly experienced leader who is truly invested in the success of their team and passionate about partnering with customers to deliver.You are someone who identifies opportunities to improve the customer experience and realise operational efficiencies, fostering a culture of continuous improvement. Your previous experience in a similar role will mean you are comfortable taking accountability for day-to-day operational outcomes exceeding service expectations and have a proven track record of delivering beneficial outcomes through project services.To be successful in this role, you will bring the following skills and experience:Ability to manage senior level technology teams across both BAU operations and projectsExperience working with customers in a vendor-customer relationshipHR leadership of large teams of 10-15+Previous experience working in complex multi-vendor enterprise environmentsStrong knowledge and experience across technologies including networks & data centres, cyber and platform engineering.ITIL service management experience (Desirable)Additional RequirementsAbility to hold and maintain a Government security clearance is essentialDon’t meet every requirement? Don’t worry, we’d still love to hear from you!At Kinetic IT we value diversity and are actively seeking candidates with varied backgrounds. In selecting the right person for this role, we will consider your skills and experience as well as your personal qualities, attitude and potential for development.The Kinetic IT DifferenceFlexible working, paid parental leave, and other benefits tailored to your individual goalsRegular fun company and social eventsVendor Exam Support, ITIL V4 Training and Communities of Practice groupsDedicated professional development reviews every 6 months, with monthly follow upsAn open and supportive culture where we respect all people and individuals, and everyone has a voiceAbout Kinetic ITWe are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers’ expectations and positively contributing to our industry and community. We hire for the long term and have a strong focus on training and developing our employees. Everyday our amazing 1,400+ crew come to Kinetic IT not just to work but to be challenged, grow and be part of something bigger.Check out more at kineticit.com.auHow To ApplyFirst, check out our website Kineticit.com.au. If you like what you see then, click on the SEEK ‘Apply Now’ button or contact our career account on careers@kineticit.com.au and quote WWREQ0029058Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Kinetic IT by 2xGet notified about new Operations Manager jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia A$200,000.00-A$230,000.00 3 weeks agoSenior Operations Manager - Ancillary ProductsLaverton North, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$250,000.00-A$280,000.00 2 weeks agoMelbourne, Victoria, Australia 1 week agoKeysborough, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$65,000.00-A$80,000.00 1 week agoMelbourne Airport, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoGreater Dandenong, Victoria, Australia A$100,000.00-A$120,000.00 4 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne Airport, Victoria, Australia 1 day agoMulgrave, Victoria, Australia 20 hours agoMelbourne, Victoria, Australia 2 weeks agoOperations Manager | to$140K+S|Strong Brand & Team|Relocate to SydneyMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMornington, Victoria, Australia 1 week agoParkville, Victoria, Australia 20 hours agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 4 days agoManager - Operations and Business TransformationMelbourne, Victoria, Australia 1 week agoLaverton North, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoEmployee Relations & Operations Manager - CorporateMelbourne, Victoria, Australia 1 month agoOperations Supervisor, Amazon LogisticsMelbourne, Victoria, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. 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