Workflow Coordinator – Mackay, QLD
About Us
H-E Parts International Mining Solutions – Cooling Division is the leading independent manufacturer and supplier of high-quality radiators and cooling solutions. With innovative products and reliable technology, we provide industrial radiator and heat exchange repair services to the mining, transport, construction, agricultural and general industry business sectors.
The Opportunity
We currently seeking an enthusiastic Workflow Coordinator to join our Mackay team, in a permanent full-time capacity. In this position, you will coordinate workshop workflows and inventory, and provide administrative support to the branch. This role would suit someone who enjoys a fast-paced role with a lot of variety and the opportunity to provide support across several business functions.
Duties & Responsibilities:
Reporting to the Branch Manager, your main responsibilities will include:
Operational Requirements:
* First point of contact for all queries such as attending to the front desk and answering queries via phone calls and emails.
* Coordinate work orders, including booking in, processing, filing, checking for signatures, checking statuses in Pronto and following up on any errors.
* Coordinating maintenance of machinery, equipment, fixtures and facilities, including processing, booking in, and scanning of records.
* Updating purchase orders and following up on delivery dates.
* Manage incoming and outgoing mail, including distribution around the office and occasional assistance with airbags.
* Managing and ordering stationary supplies, kitchen supplies, employee uniforms, office equipment, IT consumables, furniture etc.
* Assisting with credit card reports and reconciliation at month end.
* Assisting with travel arrangements for management staff, including flights, accommodation, and hire cars, as required.
* Maintaining on-site employee list for emergency evacuations and assisting employees and visitors to utilise Sine-Pro for building access.
* Arranging training bookings for employees, and updating records.
* Assisting with JSAs, OHA’s, Take 5’s, toolbox and pre-start meetings, and coordinating records.
* Arranging meetings, social events and employee gifts on an ad hoc basis.
* Assisting the Finance team with managing social club consumables and purchasing.
* Provide overflow support to the finance team and/or other administrators as required.
* All other reasonable tasks as required.
About You
To be considered for this position you will ideally have:
* Minimum of three (3) years’ experience in a similar role
* Customer Focused
* Excellent communication and organization skills
* High level of attention to detail and accuracy
* Certificate or Diploma in Office Administration or similar (highly regarded)
* Proficiency in Microsoft Office 365 and knowledge of ERP systems. Pronto experience (highly regarded)
* Previous experience working in mining/manufacturing industry (high regarded)
Benefits
* Competitive salary
* Full-time, permanent position
* Local work – be home every night!
* Anniversary day – a paid day off during the month of your anniversary with H-E Parts!
* Annual Free Flu Vaccinations
* Internal training and opportunities for upskilling
* Free and confidential access to our Employee Assistance Program.
* Internal referral program, receive a potential incentive of up to $2,000.00, when you refer a friend.
If this role sounds like it would be a good fit for you H-E Parts would love to hear from you!
At H-E Parts International we value the strength of diversity. As an Equal Opportunity employer, we are committed to cultivating and maintaining a diverse and inclusive workplace.