About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website
About the Team
The purpose of Business Systems is to enable, enhance and support all Commission functions with the delivery of best practice services, to support our organisational goal to become a world class aged care regulator.
We define, develop, enhance, and support business systems to enable effective and efficient regulation of aged care services across all Commission functions.
Our Vision is to improve efficiency, reduce risk and transform the user experience.
About the Role
The Pega System Architect is responsible for assisting with the building and maintaining Pega applications, including level 3 troubleshooting of applications, focusing on technical implementation and ensuring solutions meet business requirements.
Position Duties
* Assist with the building and maintaining of Pega applications according to specifications
* Level 3 technical support of Pega built applications and implement fixes
* Modify workflows, data models, and user interfaces
* Design and execute test cases to validate functionality
* Participate in code reviews and knowledge sharing
* Document technical designs and implementation approaches
* Work closely with Business Architects to understand requirements
* Work closely with key stakeholders to address technical issues
Position Eligibility Requirements (Selection Criteria) :
To be successful in this role you will need to demonstrate the following:
* Knowledge of Agile environments
* Knowledge of case management and decision management
* Problem-solving and analytical thinking
* The ability to translate requirements into technical solutions
* Testing and debugging skills
* Demonstrated ability to communicate openly and effectively and to build strong professional relationships with staff, stakeholders and clients at all levels and across boundaries together with excellent interpersonal, negotiation and influencing skills.
* Clear written and oral communication skills. The ability to influence effectively and concisely to audiences with a range of backgrounds.
* Current, or eligibility for, Baseline Security Clearance through AGSVA – Must be an Australian Citizen
Desirables
* Pega Certified System Architect (CSA)
* Bachelor’s degree in Programming, Computer Science, or a related discipline, or equivalent experience.
* Background in software development or technical implementation
* Experience with multiple Pega projects or implementations
* Understanding of software development lifecycle
* Experience working in the government/public sector.
* Understanding of the Commission’s role as an end-to-end regulator.
Position Notes:
* Salary offered will be between $86,204 - $93,226 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
* Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit
* Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
* Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by 1 Sep 2025 at 11:30pm .
Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to James Stephens by emailing james.stephens@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
Further information:
For further information about the Quality Commission, office locations and other related resources, please visit
For more information on the Australian Public Service, please visit and