Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge-where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job-it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! Job Description Our Assistant Director of Food & Beverage will have a strong entrepreneurial spirit, be innovative, creative, results driven with a desire to exceed customer expectations in this luxury environment. The successful candidate is highly energetic, strategic, and front facing. We are looking for a leader who will work alongside our Director of Food & Beverage to rally the team and create vibrancy, style and buzz with our unique product and exceptional service. This position requires consistent attention to detail and outstanding organizational skills to ensure flawless execution. The scope includes multiple outlets including outdoor venues and banquets. Previous related experience in a luxury setting is required.What you will be doing:Reporting to the Director, Food and Beverage, responsibilities and essential job functions include but are not limited to the following:Lead, mentor and train the Food & Beverage Operations teamEnsure Food & Beverage relevant brand standards are maintainedStrategize on new products and service offeringsCreate unforgettable experiences for our guestsThe ability to layout goals and develop strategies to accomplish said goalsAwareness of departmental needs as they relate to production and staffing, including the need to forecast necessary staffing and its related dollar expenditureThe ability to forecast workloads and checks work schedules prepared by direct reports for all Heartists in the divisionThe ability to assist Department Heads in developing job descriptions and reviewing them periodically to ensure their continuing understanding and acceptance; updating as requiredOversight of the initial and continual training of all new and current food and beverage Heartists, through personal mentorship as well as through coaching of their departmental managers, conducting training classes for both management and hourly staff on a regular basisThe ability to control standards, performance, employees' conduct, dress code, appearance, sanitation, etc., according to established policiesConduct annual performance reviews for leadership team, as well assist direct reports with their performance reviews, providing support and recommendations to help improve Heartists performance and teamworkEffective communication, the necessity being to keep employees informed about hotel policies and changes in a timely mannerManages and controls overall expenses of the outlets focusing on higher revenue and profitEnsure that Department Heads regular convene with their Heartists to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of wine listAccountability as it related to weekly payroll, providing oversight and support to ensure accuracyThe ability to work in co-operation and collaboration with the Executive Chef and Sous-Chefs to ensure top quality, and to see that below standard items are never accepted or servedThe ability to conduct quarterly menu analysis and menu engineering to maximize revenue generation and profitabilityThe ability to create annual marketing and promotional plans while working with the Sales & Marketing Teams for supportThe ability to drive revenue generating initiatives across Food and Beverage to maximize revenues and profitsThe ability to review log e-mails produced by departmental managers on a daily basisThe ability to keep the waste factor in the hotel at a minimal levelThe ability to ensure that Department Heads maintain inventories and par stocksThe ability to ensure that all equipment is kept in perfect working condition. Reports any deficiency to the proper departmentThe ability and skills to manage wine stock properly as well as wine list elaboration and maintenanceStrong financial acumen; must have working knowledge of Profit and Loss statementAbility to produce divisional budget, revenues and expenses, translating in the ability to control, monitor and pivot as requiredResponsible for assisting and participating in all facets of the hiring, retention and disciplinary processesThe ability to handle all guest complaints in the food and beverage area and in charge of obtaining maximum results in the utilization and appearance of the division including the quality levels, performance and standards of service; develops new techniques of service towards maximum guest satisfaction at minimum operating costs.The ability to develop new and analyze existing procedures and special promotions that will improve guest patronagesThe ability to develop and maintain effective communications between all operating departmentsNetworks with peers in the CWMR region & within our industry; reviews industry trends for new and innovative service and product opportunitiesPromotes health, safety and wellbeing of our guests and co-workers by having in-depth knowledge of the Hotel's crisis and emergency procedures; responsible for crisis management planning & execution within the Food & Beverage division; member of hotel crisis management team; understands and implements the corporate crisis communication procedures within the F&B divisionAdhere to and follow ALLSAFE health and safety protocols, ensure all colleagues are trained and held accountable for the set standardOther duties as assigned Qualifications Your experience and skills include:Previous Food & Beverage experience in a senior leadership role in restaurant operations and banquet operations.Multi-unit experience an asset.Excellent wine and beverage knowledge required, sommelier diploma preferredComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilities Additional Information Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Job Perks & Benefits:Subsidized staff accommodation assistance providedOne complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler(subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park LodgeGolf CourseAutomatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodgeand over 5,000 properties with AccorApply Today:Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: