About EVT
Rydges South Bank is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie‐cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers – because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort‐style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check‐in to check‐out, our local heroes bring a can‐do attitude and "too easy" service. Whether it's for work or a well‐earned break, our place feels like home with the charm of somewhere new.
EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award‐winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year‐round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.
Key Responsibilities
* Greet and assist guests warmly on arrival and departure, creating a memorable first and last impression.
* Transfer guests' luggage to and from rooms promptly and with care.
* Drive the hotel passenger vehicle and courtesy bus as required.
* Keep the hotel foyer and entrance impeccably clean and presented at all times.
* Book and organise guest transportation and follow up on special requests end‐to‐end.
* Liaise with Front Desk, Housekeeping and Maintenance to ensure rooms are guest‐ready.
* Be a knowledgeable local guide – share information on Fremantle, hotel services and upcoming events.
* Action guest messages promptly and communicate any feedback or complaints to management.
* Comply with all WH&S, cashiering and operational policies and procedures.
What You'll Bring
* A warm, friendly manner with a genuine passion for guest service.
* Valid driver's licence and confidence driving a passenger vehicle or bus.
* Strong local knowledge of the Fremantle area.
* Excellent communication skills and attention to detail.
* A proactive, can‐do attitude and the ability to anticipate guest needs before they're asked.
* Flexibility to work across a rotating roster including mornings, evenings and weekends.
How You Work
* Daymaker ethos – no one's too big for the small things.
* Inclusive leader – values diverse perspectives; builds belonging.
Perks from Day One
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
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