Job Description
The workshop controller plays a pivotal role in ensuring the smooth operation of our heavy vehicle and machinery dealership.
About the Role
* Oversee daily operations of the workshop to guarantee seamless workflow.
* Monitor job progression to ensure timely completion, making adjustments as necessary.
* Schedule jobs based on customer requirements and workshop capacity to optimize efficiency.
* Conduct quality control and perform final inspections of vehicles prior to collection to guarantee satisfaction.
* Explain technical issues to non-technical customers and stakeholders in a clear and concise manner.
* Provide guidance and support to apprentices and technicians to foster their growth and development.
This role requires exceptional organizational and communication skills, as well as a proactive mindset with a desire to continuously improve processes and outcomes.
Key Responsibilities
* Prior experience in a similar role is highly desirable.
* A sound understanding of workflow management in a fast-paced environment is essential.
* Strong technical knowledge of heavy diesel mechanics is required.
* Excellent time management skills and ability to manage multiple tasks with conflicting deadlines are crucial.
* Exceptional verbal and written communication skills are necessary for effective collaboration and stakeholder engagement.