Expression of Interest: Account Manager (Soft Services)
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workplace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
Snapshot Of Your Day
* Provide leadership, and that contractual commitments are met and exceeded.
* Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re‐won on re‐tender.
* Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and sub‐contractors activities.
* Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence, and that structures support peaks and troughs in workload, and disaster recovery.
* Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
* Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
* Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
* Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
* Ensuring a customer focus within all areas of operational activities.
* Provide a learning environment, and appropriate training and development planning.
What You'll Need
* Experience in Facilities Management and Soft Services in a Pharmaceutical environment
* Ability to manage and maintain strong client relationships
* Knowledge of TGA and GxP
* Ability to use a variety of software including MS Office and SAP
What's in it for you?
Rewarding career with great developmental opportunities within GWS and across CBRE
Extensive training opportunities which can be tailored to your career goals
Opportunity to be exposed to world‐class facilities management services
We look forward to hearing from you! #J-18808-Ljbffr