Job Summary
This role will provide clinical support and undertake training activities for products and services in the clinical environment. The successful candidate will maintain and develop relationships with customers, providing exceptional clinical support and ensuring business objectives are achieved.
Key Responsibilities
* Provide clinical support to customers on products while maintaining a high level of product knowledge.
* Support surgical procedures in the hospital environment on a range of products as required.
* Manage the clinical training and in-servicing schedule in alignment with sales strategy.
* Enhance operating efficiencies by managing surgeon preferences and integrating warehouse and customer service initiatives.
* Ensure the appropriate execution of shared calendars.
* Support the maintenance and development of customer profiles and preferences.
* Foster good teamwork, communication, and execution across the state sales team.
Requirements
* Proven experience in medical field or theatre setting or tertiary qualifications in science or medical-related discipline.
* Proven experience in orthopaedic and/or endoscopy field is essential.
* Extensive understanding of orthopaedic and/or endoscopy products and industry technical terminology and clinical knowledge.
* Good understanding of the operating theatre environment and surgical procedures.
* Good understanding of the Australian public and private healthcare system.
* A knowledge of selling skills.
* Computer proficiency in MS Office.
Benefits
* Inclusion, diversity, and equity - committed to welcoming, celebrating, and growing on diversity.
* Work/life balance: flexible personal/vacation time off, paid holidays, flex holidays, paid community service day.
* Flexibility: hybrid work model (for most professional roles).
* Training: hands-on, team-customized, mentorship.
* Sustainability: our strategy reflects the social, environmental, and economic aspects of sustainable development.
Equal Opportunities Employer
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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