Sales Specialist - Service Contracts (Southern)
$100k - $120k p.a. + Competitive Package + Car All
Olympus Australia is seeking a driven, customer-focused Sales Specialist - Service Contracts to join our Melbourne team, covering the Southern region. You'll play a key role in growing our service contract market share across the Southern region by identifying opportunities, building strong customer relationships, and delivering tailored service solutions across our Medical portfolio.
In this role, you will generate new service contract agreements and manage renewals by developing strategic account plans, conducting sales calls, and working closely with both Sales and Corporate Accounts teams. Your efforts will directly contribute to strengthening Olympus' service contract business and ensuring long-term customer satisfaction.
Key Responsibilities
* Identify and qualify new service contract opportunities within hospital accounts across your territory.
* Develop and execute service contract sales calls and account plans to grow profitable market share.
* Pursue leads, assess customer needs, and present tailored Olympus Service solutions.
* Negotiate and close new service contracts, aligning outcomes with customer and company objectives.
* Conduct Service Head Agreement reviews and manage timely contract renewals.
* Partner with Sales and Corporate Accounts teams to drive lead generation and customer follow-ups.
* Maintain accurate service contract data in SAP to ensure seamless communication and reporting.
* Monitor competitor activity and industry trends to continuously strengthen Olympus' offering.
* Achieve weekly and monthly targets for proposals, closures, and customer satisfaction.
About Olympus
At Olympus, our purpose is to make people's lives healthier, safer, and more fulfilling. As a global technology leader, we design and deliver innovative medical solutions that support healthcare professionals in achieving better outcomes, reducing costs, and enhancing patient care.
Our values of Patient Focus, Integrity, Innovation, Impact, and Empathy guide everything we do and ensure our people feel they are making a difference every single day.
Why work at Olympus
At Olympus, you'll be part of a collaborative and high-performing culture, with access to a range of benefits, including:
* Competitive salary package
* Flexible work arrangements
* Learning on demand and professional development opportunities
* Health and wellbeing initiatives
* Reward and recognition through our Shining Stars program
* Dress for your day and participate in regular social events
* Home office allowance available for eligible roles
What we are looking for
You are a proactive and organised individual who thrives on building relationships and achieving results, with:
* A track record of meeting revenue targets and strategically managing service accounts.
* Strong relationship-building and stakeholder management skills, with influence across internal and external executive levels.
* Demonstrated business acumen, leveraging market data and insights to drive tailored solutions.
* Excellent planning and organisational skills to manage priorities and deadlines effectively.
* Strong analytical and problem-solving abilities with the flexibility to propose alternative solutions.
* Collaborative team experience with a positive, solutions-focused mindset.
* Excellent written and verbal communication skills to persuade, present, and document effectively.
* A passion for customer service, ensuring consistently high satisfaction levels.
We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards.
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