Overview
Minutes to Seconds is a energetic organization specializing in outsourcing services, digital marketing, IT, and non-IT recruitment, and custom IT projects. We partner with growing companies and niche professionals to deliver tailored solutions. We would love the opportunity to work with YOU!
Role
We are seeking an experienced IT Project Manager with strong retail domain knowledge to lead and deliver technology initiatives across our client\'s retail business. The role involves managing end-to-end IT projects, including POS (Point of Sale), eCommerce, ERP, CRM, supply chain, and customer data initiatives, ensuring alignment with business goals and seamless integration across systems.
Responsibilities
- Lead and manage full project lifecycle delivery (initiation, planning, execution, monitoring, closure).
- Work with stakeholders across retail operations, merchandising, supply chain, finance, and marketing to define requirements and priorities.
- Develop detailed project plans, budgets, and resource allocation.
- Oversee vendor management, contract negotiations, and third-party solution delivery.
- Ensure successful rollout of retail technology systems such as POS, eCommerce platforms, ERP, CRM, and data analytics solutions.
- Manage risks, issues, and dependencies, providing clear communication and escalation when needed.
- Track project progress and regularly report to leadership on milestones, deliverables, and budget adherence.
- Ensure compliance with IT governance, security, and data privacy requirements.
- Drive change management and end-user adoption of new systems.
Qualifications
- Proven experience (5–10+ years) as an IT Project Manager, ideally within the retail industry.
- Strong understanding of retail systems such as POS, eCommerce, ERP, CRM, and customer loyalty systems.
- Experience delivering projects involving customer data, digital transformation, or omni channel solutions.
- Solid project management expertise using methodologies like Agile, Scrum, and/or Waterfall.
- Exceptional stakeholder engagement and vendor management skills.
- Strong budgeting, scheduling, and reporting capabilities.
- Excellent problem-solving and communication skills.
- Relevant certifications (PMP, PRINCE2, Agile/Scrum Master) highly desirable.
Preferred Skills
- Experience with cloud platforms.
- Familiarity with data governance and compliance standards in retail.
- Exposure to AI, analytics, or automation initiatives within retail.
Education
- Bachelor’s degree in IT, Computer Science, Business, or related field.
- Postgraduate qualifications or certifications in Project Management are a plus.
Location: Melbourne, Victoria, Australia
Employment type: Contract
Seniority level: Mid-Senior level
Job function: Information Technology
Industries: IT Services and IT Consulting
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