Job Title: Maintenance Service Technician
We are seeking a skilled Maintenance Service Technician to join our team. As a key member of our service department, you will play a vital role in delivering exceptional customer service and ensuring the reliability of our material handling equipment.
* This is a field-based role where you will be responsible for servicing and repairing equipment at customer sites and managing your daily work schedule using our latest mobile technology.
* You will also be required to maintain accurate inventory records and provide professional level service to our customers.
* In this role, you will have the opportunity to gain experience working with Australia's top-tiered customer base and develop your skills in dealing with complex technical issues.
Responsibilities:
The successful candidate will be responsible for:
* Conducting scheduled and breakdown services for customers;
* Assisting in the preparation of quotes for customers through the completion of jobs;
* Recording notes and filing service records accurately; and
* Providing high-level customer service to resolve material handling needs.
Benefits:
As a Maintenance Service Technician, you will enjoy:
* Access to industry-leading training and development opportunities;
* Grade progression opportunities, including the chance to train less experienced technicians;
* A comprehensive benefits program offering discounts and cashback from retailers nationwide;
* A health and wellbeing platform supporting your mental, physical, and financial goals;
* Corporate rates for private health insurance; and
* An inclusive working environment with an Employee Assistance Program for confidential counselling.