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Manager, business resilience

Melbourne
Hollard Insurance Company Pty Ltd
Posted: 21 May
Offer description

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and one of Australia's largest general insurers in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together – for our people, customers, communities and partners – through an innovative approach to providing insurance.

Our state‐of‐the‐art facilities in North Sydney reflect our commitment to providing innovative workspaces that support hybrid and remote work.

Your role

In this position, you will report to the Senior Manager, Business Resilience and Risk Maturity Uplift as a key member of the Line 1 Risk and Control Advisory Leadership team.

This role provides strategic leadership for Hollard's enterprise‐wide risk maturity and business resilience capabilities. You will be supporting the evolution and development of the organisation's first line Risk Maturity Uplift Strategy and associated delivery roadmap. You will drive the ongoing embedment of CPS230 compliance and lead the organisational shift to resilience management, in addition to existing Business Continuity Management (BCM) responsibilities.

Key Responsibilities

Provide leadership and direction across enterprise risk and resilience initiatives, promoting a strong one‐team culture

Partner with senior leaders and business stakeholders to deliver risk maturity uplift and business resilience programs

Lead and contribute to risk assessments, business impact analysis workshops, and business continuity planning activities

Drive the embedment of CPS230 compliance and support the transition to broader operational resilience practices

Develop and maintain resilience frameworks, metrics, and governance processes aligned with regulatory requirements

Build strong stakeholder relationships and provide trusted risk and resilience advisory support across the organisation

About you

Proven experience in enterprise risk, operational resilience, business continuity, or risk transformation environments

Strong understanding of CPS230 and operational resilience frameworks within regulated industries

Ability to influence and collaborate with stakeholders across all levels of the business

Experienced in facilitating workshops, conducting risk assessments, and driving continuous improvement initiatives

Strong communication, leadership, and relationship management skills

Passionate about building resilient, high‐performing organisations and fostering a collaborative team culture

Working at Hollard

At Hollard you will be part of a supportive, valued and committed team. You will enjoy a challenging and rewarding work environment, career progression opportunities and great staff benefits and corporate discounts. We also offer many benefits to support your professional development and wellbeing including:

Professional and technical development opportunities

Flexible start and finish times, work from home, and other flexible work from home options to suit your lifestyle

Paid parental and partner leave

Additional leave options, including 1 Hollard day to celebrate your birthday or a special event

Novated lease options

Corporate employee discounts from various retailers

Wellbeing benefits e.g., vaccinations, health insurance discounts, mental wellness training professional memberships.

Working at Hollard

At Hollard, you'll discover an environment where you can truly make an impact. We offer the best of both worlds – the opportunity, agility and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.

We're a tight‐knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.

Hollard proudly promotes flexible work including remote work, non‐traditional work patterns, and work‐family balance. We're also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity.

We're building something special. Working closely with our industry partners to reshape insurance for the better, we're people changing insurance.

Please note: Even if you don't meet all our selection criteria, we encourage you to apply. A full background check will be completed on the successful applicant. Please note that we are not engaging recruitment agencies for this role.

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