Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As the Workplace Facilities Manager, you'll manage and maintain a property portfolio of one site (2 brand new floors) for Australia's largest telecommunications company, with the possibility of more sites in the future.
This is a fixed term contract until the 31st of August.
An Overview of the role:
Manage day-to-day operations and vendor relationships for Telstra workplace environments, focusing on exceptional customer service and experience
Serve as primary liaison between Telstra business units and internal departments to improve communication and coordination
Monitor and manage vendor performance (cleaning, maintenance, HVAC) through regular inspections, evaluations, and Corrigo work order system
Ensure compliance with WHS, environmental, and risk management policies while managing ECO responsibilities and training programs
Process invoices within authority limits, manage monthly accruals, and support annual budget coordination processes
Coordinate weekly team meetings and prepare internal communications for facilities and building-related updates via Yammer and Viva Engage
Conduct client site inspections per JLL requirements and maintain visible presence as helpful Telstra Property representative
Support broader workplace team activities including vendor transitions, tender processes, OpsAide reviews, and special projects
Maintain operational risk management programs with proper escalation procedures and incident reporting protocols
Provide continuous improvement initiatives and cost-saving opportunities through effective vendor and portfolio management
Sounds like you? This is what we are looking for:
Qualifications in Facilities, Building, Business or related and/or relevant experience in facilities, property management or related
Client service industry experience
Knowledge of local OH&S requirements
Vendor management experience
Demonstrated ability to interpret commercial contracts
Understanding of technical property elements
Client focus
What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number LMREQ483620
Seniority level
Associate
Employment type
Contract
Job function
General Business and Engineering
Industries
Real Estate