Service Technician (Launceston, Tasmania)
Come and join Otis today, and be part of the OTIS Family and Forbes 2025 World's Best Employers
About you
We are seeking a Service Technician based in Launceston, Tasmania.
In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.
Permanent role
Reports to the Tasmania Branch Manager
Key Responsibilities for You
* Performs Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.
* Stand by and provide after-call-back coverage as needed.
* Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction.
* Electrical and Mechanical training to apprentices and subcontractors.
* Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.
* Liaise with customers and submit leads using Otis-provided applications.
What You Will Need To Be Successful
* Have an Electrical license or a Cert III in Electrotechnology
* Minimum 3-5 years' experience within the elevator Industry with extensive Electrical and Mechanical knowledge across large equipment
* Hold a valid driver's license
* Has the ability to perform knowledge transfer through training and demonstrated fault-finding, problem-solving skills
* Good English language skills, both verbal and written
* Intermediate knowledge and experience using technology including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet)
* A committed professional, with safety as priority
* Has attention to detail and is results-driven
* Curious, adaptable, and able to work well alone or in a team
You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
We offer you remuneration in accordance with the local EBA and you will be working 36 hours weekly
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
You will receive modern and high-quality work clothes, your own tools, an iPhone and a tool of trade (depending on area of coverage)
Apply Now and help us build what's next
About us
We are the world's leading company for elevator and escalator manufacturing, installation and service. We move 2 billion people a day and maintain more than 2 million customer units worldwide - the world's largest portfolio.
We can be found in many of the world's most recognizable buildings as well as the busiest transportation hubs and retail centers. We are everywhere people are on the move.
Our commitment to Diversity & Inclusion
We "lift" our people to their highest potential.
Our international presence allows us to cultivate a strong community that is diverse in both culture and thought. We are committed to creating an inclusive culture that encourages and celebrates the diversity required to innovate, connect and thrive in a taller, faster, smarter world.
We are proud of our long commitment to diversity, equality, and inclusion. We strive to be a best-in-class employer for people of broad perspectives and experiences, cultures, genders, sexual orientation, races, and generations. We want to build a workforce that mirrors the diversity of our customers and the communities where we live and work. And a place where every voice feels safe, welcomed and heard.
We have workplace policies, practices and learning to help you thrive and grow in your career. This includes paid tertiary education and training, flexible working (role dependent) and to help working parents manage their caring responsibilities, we offer paid maternity leave.
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