Location – looking after clients across Northern, Southern or Western Sydney (based on where you live)
Permanent Full time
Up to $57.50 per hour + superannuation + Km reimbursement
Up to $18,550 tax free with salary packaging
Exciting things are happening at Catholic Healthcare This year we'll celebrate our 30 years in care, we now have 5500+ employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
In this newly created role of Clinical Care Partner, you will be providing relationship-centred clinical case management to a diverse client base, ensuring needs are met through comprehensive assessment, collaborative care planning, and support that promotes independence, choice, and quality of life. This role requires travel across Northern Sydney as well as an "in office" day each week.
Day to day this role looks like:
Delivering relationship-centred care aligned with Catholic Healthcare's Inspirit model
Providing comprehensive support during client contact to resolve any additional outstanding matters, provide welfare checks, review of current services and monitoring for any change in circumstances
Triaging and coordinating the provision of care management and services relating to short term pathways such as end of life and restorative care
Using client-initiated contact points to review care plans collaboratively with clients and families to optimize quality of life
Monitoring clinical indicators in real time and identifying risks to clients health, safety, wellbeing and managing risks to prevent deterioration
Collaborating with clinical and operational teams to plan and evaluate care, ensuring high satisfaction and proactive issue resolution
Undertaking clinical investigations to identify root causes and to determine the appropriate action when incidents arise, including communicating with key stakeholders and recommending improvements
Conducting comprehensive client clinical assessment and screening per organisational procedures at time of onboarding, annual review or as required
Ensuring full utilisation of client budget and fee for service to meet needs as appropriate
Supporting the review process with My Aged Care when client needs result in a greater level of funding required
Providing advice to Care Partners, Care Coordinators and other internal stakeholders to support sound clinical decisions and overall quality of care management
Providing supervision and clinical oversight to Enrolled Nurses and/or junior clinicians
Understanding and adhering to the Aged Care Standards in all interactions, practices and documentation
To be successful in this role you'll need:
Completion of tertiary qualifications in nursing or similar (Bachelor of Nursing) with a minimum of 3 years nursing experience
Current Registered Nurse registration with AHPRA
Thorough understanding of the Aged Care Legislation and Aged Care Quality Standards
Strong clinical knowledge and understanding of the ageing process, particularly age-related health issues
Care management experience relating to assessment, care planning, goal writing and reviewing
Strong coaching / training skills with the ability to positively influence other healthcare workers
Effective conflict resolution skills with a high emotional intelligence
Strong customer-centric approach to business
Ability to work independently and as part of a multi-disciplinary team
Excellent digital literacy, including Microsoft Outlook and Excel
Demonstrated knowledge and understanding of workplace health and safety
What we can offer you:
Competitive hourly pay rate + Km reimbursement (99c per Km) + paid travel time
Not-for-profit tax benefits so you pay less tax
Fitness Passport discounted gym benefits
Paid Parental leave
Long Service leave after 5 years
A values-based organisation that welcomes applicants from all faiths and backgrounds
We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.
Apply online now