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Senior business analyst

Melbourne
Nsw Government
Business analyst
Posted: 17 May
Offer description

Office of the Children's Guardian

Senior Business Analyst

* Exciting opportunity to join a dynamic workplace and play a role in keeping our children safe.
* Join a supportive and collaborative team culture with learning & development opportunities and health & wellbeing programs.
* Temporary 6-month full time role, located at Strawberry Hills with hybrid / flexible working arrangements.
* Clerk Grade 9/10 - $129,464 - $142,665 (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children's Guardian

The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children's Guardian, visit our website.

About the directorate

Statutory out-of-home care is when the Children's Court has made an order allocating parental responsibility for a child or young person to the Minister for Community Services. The order requires the child or young person to live with a person who is not their parent in a place which is not their parental home, such as foster or residential care. We provide oversight of children in statutory out-of-home care through our accreditation program which includes compliance with OOHC registers and assesses organisations against the NSW Child Safe Standards for Permanent Care.

About the role

The Senior Business Analyst identifies, analyses and facilitates improvements to business systems, processes, workflows and data analysis. It's role is to support the Directorate by providing analysis, technical support and reporting services to facilitate its smooth running that aligns with overall business and strategic requirements of the OCG.

We are seeking a motivated and resilient person to:

* Design tools and implement processes to identify, analyse and facilitate improvements to business systems, processes and workflows.
* Oversee data quality assurance and remediation and systems audits to monitor compliance with systems and procedures to ensure data integrity, developing or refining management reports and ensuring accurate data-informed reporting.
* Work effectively with team members towards mutual continued development and provide feedback and advice on research and analysis undertaken.
* Facilitate strong team performance by guiding and mentoring staff in the Directorate's central operations support team, including through line supervision and management, having regard to quality standards, performance measures and the overall effective functioning of the Directorate.

Essential Requirements

* Tertiary qualifications in a relevant discipline, or equivalent knowledge and workplace experience.
* All roles associated with the Office of the Children's Guardian are required to have a valid Working with Children Check clearance.
* A National Police Check (This will be conducted by the Office of the Children's Guardian for recommended candidates only).

For further information about the role, please view the role description.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or and advise of your preferred method of communication.

How to apply

When applying you will need to attach a cover letter (maximum 5 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 4 pages) in either Word or PDF format.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

Targeted questions

* Please describe how you have gathered requirements for a complex project. What approach did you take, how you managed diverse stakeholder needs, what the outcome was and what you would do differently next time
* The role requires you to be able to identify emerging issues, provide advice and recommend potential solutions to business processes, projects and development of relevant systems to a wide range of non-technical internal and external stakeholders in an environment of ongoing change. Describe your previous experience working in a role that had similar considerations.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

We encourage you to please call or email Stella Cue, Manager, Carers Residential Workers Monitoring Team, on 0438 833 301 or to discuss the role.

Applications closing date: Friday, 6 March 2026 at 9:59am.

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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