Concession supervisor - myer canberra

An exciting opportunity to join Seed Heritage as we continue to grow and expand our retail network. We are looking for a Concession Supervisor within our Myer Canberra Womenswear Concession Pad to lead our passionate team by driving engagement and building a high-performing team culture.

Deliver an elevated customer experience by demonstrating a sophisticated approach to sales, product knowledge and building long-lasting relationships.

WHY JOIN THE SEED HERITAGE TEAM?

• Up to 50% off the new season Seed Heritage product range!
• $1,000 Yearly Clothing Allowance.
• Generous discounts across all Brandbank Group Brands including Unison, allkinds, Commonry, kikki.K & FINE-DAY.
• Monthly & seasonal bonus potential.
• Supportive team culture and environment.
• Clear career pathway towards future leadership opportunities.
• Employee Referral Program - Be rewarded for referring great new people to our team.
• Health and Wellness initiatives with access to Employee Assistance Program.

THE ROLE:

• Drive a customer-focused culture, creating a memorable and seamless experience with every interaction.
• Empower the team through ongoing training, mentoring and collaboration.
• Work with leadership to build an effective and profitable concession pad.
• Motivate the team to meet sales targets and business key performance indicators.
• Drive operational excellence, manage rosters, and prepare back-of-house administration.
• Tuesday - Saturday roster.

The Ideal Candidate

• Experience in a similar role, supervising teams of up to 5 staff.
• An independently motivated leader with the ability to work autonomously.
• A supportive leader, with the ability to motivate and mentor a team to achieve success.
• Demonstrated commercial acumen with an ability to assist driving sales, wage targets and shrinkage KPIs and in line with budgets.
• An eye for detail, with a passion for styling and Visual Merchandising.
• Exposure to large stock volumes and stock management.
• A genuine desire to be part of Seed Heritage and alignment with our values.
• Ability to build and maintain customer relationships by delivering exceptional customer service.