Job Description - Operational Trainer (COM )
Job Description
Operational Trainer - ( COM )
Description
Help shape the future of transport by empowering people to do their best work.
Join a dynamic and close-knit Brisbane team where your work makes a real difference. This role focuses on delivering high-quality training and support to operational staff, including onboarding, driver assessments, and regulatory compliance training across Load Restraint, Dangerous Goods, Chain of Responsibility, Defensive Driving and Manual Handling. You’ll play a critical role in helping people thrive in their roles, while continuing to grow in yours.
If you're a fast-paced, people-first operator with a passion for getting things right—and helping others do the same—this could be your perfect next step.
The Role:
- Based in Brisbane, with occasional travel across SEQ and interstate support as required
- Deliver group and one-on-one training, both on-site and on-road
- Provide coaching in key operational areas including chain of responsibility, fatigue management, and compliance
- Complete pre-employment assessments for drivers and forklift operators
- Conduct verification of competency (VOC) assessments for the operational team
- Support team members in understanding and applying policies, NHVR regulations, and WHS legislation
- Work collaboratively with branch leaders to support staff development and capability
- Be part of a national Learning & Development team that shares knowledge and supports growth
You’ll Thrive In This Role If You:
- Enjoy working in a rapid-moving environment where each day brings variety and fresh challenges
- Are a confident communicator who connects easily with people and leads with positivity
- Are driven by structure, accuracy, and results—but always with a human touch
- Have a strong desire to help others succeed and grow professionally
- Are happy to travel when required and value being on the ground with the team
Qualifications
What You’ll Need:
- At least 1 year of operational experience in the heavy vehicle industry
- Must have Cert IV in Training & Assessment (TAE40122)
- A current HR licence (MC preferred) and forklift licence
- No training experience needed—we’ll provide the tools and support
- A genuine interest in developing others and being a role model
- Great communication skills—both written and verbal
- Hold or willing to obtain:
- Cert III in Driver Operations (TLI31222) or Supply Chain Ops (TLI30319)
- Cert IV in Transport & Logistics (TLI41310 – Heavy Vehicle Driving Instruction)
What You’ll Get:
- Comprehensive training and qualifications to support your success
- A supportive culture that values people and rewards effort
- Workplace Benefits Program providing discounts to many major retailers.
- Health Fund discounts for single or family cover.
- Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
- Recognition programs where you are rewarded for your contribution to Followmont
You’ll Love This Role If You:
Are someone who thrives in a fast-paced environment where no two days are the same. You’ll be naturally energetic and driven, with a strong attention to detail and a passion for doing things right the first time. You’ll enjoy connecting with others, building relationships, and influencing outcomes in a positive, respectful way. If you're the kind of person who leads by example, enjoys variety, and wants to make a real difference by helping others grow, you’ll find this role deeply rewarding. With a focus on clarity, accuracy, and high standards, you’ll bring both structure and enthusiasm to every interaction—making a lasting impact across the team and broader network.
Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people, and suppliers. If you encompass these attributes and would like to know more about this opportunity, please apply or send your resume
How to Apply:
Join a team where precision, accountability, and excellence drive success.
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📌 Operational Trainer
🏢 Followmont Transport
📍 Brisbane City