Small Business Banker - Central Victoria (Shepparton, Seymour, Euroa or Benalla)
Join to apply for the Small Business Banker - Central Victoria (Shepparton, Seymour, Euroa or Benalla) role at NAB
Role Overview
Small Business is an energetic and highly engaged division within NAB, providing full-service support to our valuable small business customers. We encourage their business growth and support their personal journeys because our customers depend on the resilience and courage of experienced bankers like you to guide them through challenges and develop long-term, trusted partnerships.
* Possible locations: Shepparton, Seymour, Euroa, and Benalla
* Opportunities for career growth at NAB
* Make a meaningful difference for customers and communities
* Join a high-performing team
Our people are customer obsessed, prioritising customer needs and satisfaction. We foster innovation and aim to be the most customer-centric company in Australia and New Zealand.
Key Responsibilities
* Manage sales activities for a portfolio of Small Business, Agriculture, and Diversified customers
* Build relationships with Business Partners to create new business opportunities
* Manage Salesforce opportunities and national leads
* Retain existing customers through targeted activities
* Perform credit analysis and approve requests for temporary excesses or increased limits
* Coach and role model positive behaviours within the team
* Manage lending and product requests for small business customers
* Understand customer business needs to offer holistic banking solutions
* Handle customer complaints and escalations until resolved
* Support the development of less experienced team members
* Ensure portfolio risk and compliance are managed effectively
* Establish and maintain relationships with key stakeholders
Candidate Profile
* Passion for customer service
* Experience in Agriculture or Agribusiness (preferred)
* Experience in a lending role
* Ability to manage customer relationships and credit processes
* Strong financial and business acumen
* Problem-solving, time management, critical thinking, and negotiation skills
Our Culture
We value diversity and inclusivity, fostering an environment where everyone feels respected and valued. Our culture of equity and respect is supported by Employee Resource Groups (ERGs) that celebrate diverse backgrounds and identities.
Join NAB
If this role aligns with your skills and aspirations, we look forward to hearing from you. Please note that candidate screening and interviews may occur before the job closing date. Unsolicited CVs from agencies will not be accepted.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Finance and Sales
* Industry: Banking
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