* Manage client enquiries, onboarding, assessments, and HCP coordination
* First point of contact, liaise with services/providers and handle inside sales
* Support Wheatbelt territory from Perth base, expanding referral networks
Your next employer
Join a dynamic home care provider delivering aged care and disability services across Perth and the Wheatbelt region. Based in Perth, this role supports a growing territory with a focus on compassionate, client-centred care. Ideal for those with community support experience ready to tackle industry challenges, grow networks, and bring sales energy to client services.
The exciting opportunity
* Serve as first point of contact for prospective/existing clients: manage enquiries, create profiles, follow-ups, budget calculators, and HCP agreements.
* Conduct assessments, advocate in My Aged Care calls, process package changes/discharges, and elevate issues to operations.
* Coordinate services with third‐party providers (allied health, meals, etc.) and monitor delivery against care plans.
* Handle office admin, CRM data, inside sales processes, and business development—attending expos, building referral packs, and generating leads.
* Expand networks across Wheatbelt territory, identifying opportunities and reporting on enquiries/conversions.
* Ensure compliance, documentation, and continuous improvement while mentoring peers in a collaborative culture.
* Bring sales flair to resolve teething issues, onboard smoothly, and grow client base with your coordinator background.
What makes this role great
* Competitive salary $80k-$100k (DOE) for a role blending client support, admin, and sales in a high‐impact territory.
* Perth‐based with Wheatbelt focus, perfect for community pros expanding networks without full regional travel.
* Tackle real industry challenges with autonomy, using your support worker/coordinator know‐how to drive growth.
* Join a values‐led team emphasising care, compassion, respect, contribute to onboarding excellence and client advocacy.
* Opportunities for professional development, peer mentoring, and visibility in expos/community events.
* Stable role supporting business expansion in aged/disability home care, with tools like VisualCare CRM.
About you
* TAFE/tertiary quals plus experience in office mgmt; CERT III in aged/disability/home care advantageous (EN/RN considered).
* Community support worker/coordinator background with aged care/disability knowledge—ideal for sales transition.
* Skilled in client enquiries, onboarding, advocacy, HCP processes, CRM (e.g. VisualCare/SharePoint), and inside sales.
* Transparent, relationship‐builder who expands networks and handles Wheatbelt logistics from Perth.
* Strong comms, problem‐solving, organisation; proficient in admin, reports, compliance, and stakeholder liaison.
* Current Police Clearance, First Aid/CPR, driver's licence/vehicle; right to work in Australia.
What next
Shortlisting will commence immediately. For more information about this rewarding opportunity, call Kiran on ************ or email your CV to **********************. No cover letter required.
We are the leading recruitment agency for aged care and community services in WA. For a confidential discussion about clinical or management opportunities in residential aged care, home care, or disability, please also contact Kiran.
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