Join to apply for the Manager Inbound and Customs role at adidas.Get AI-powered advice on this job and more exclusive features.Purpose & Overall RelevanceIn this role, you will lead the Inbound Logistics and Customs Operations for the Pacific cluster, overseeing the flow of products from origin to destination, ensuring timely, cost-effective, and compliant delivery to adidas distribution centers or customers. Collaborate with Customer Service, Sales, and Supply Chain teams to improve efficiency, visibility, and support business growth.Key ResponsibilitiesLead the inbound product flow from factories to distribution centers or direct-to-customer shipments.Manage scheduling, tracking, and updates for inbound shipments to ensure on-time, in-good-condition arrivals.Negotiate and maintain relationships with shipping lines and service providers.Develop shipping instructions and SOPs for inbound shipments.Provide forecast and visibility reports to stakeholders.Establish KPIs for service providers and conduct regular reviews to ensure continuous improvement.Identify process optimization opportunities to reduce lead times and costs.Coordinate with Order Fulfillment teams for demand-based prioritization.Lead inbound logistics team performance management and development.Ensure compliance with customs regulations and correct HS code application.Monitor port operations, container movements, and storage to prevent delays and costs.Handle claims and product issues efficiently.Track financial performance including forecasts and budgets.Support logistics projects and tendering processes for new providers.Approve invoices related to origin, transport, and customs services.Collaborate with Outbound Fulfillment to manage airfreight needs and costs.Key RelationshipsSales, D2C, Marketing, C2C teamsFinanceSupply Chain, Distribution Centers, 3PL PartnersITExternal CustomersKnowledge, Skills, and AbilitiesMinimum 6 years in international logistics, with 2+ in leadership.Strong customs clearance and shipping regulation knowledge.Analytical skills with data-driven decision-making.Ability to work in a fast-paced environment managing multiple priorities.Proficiency in MS Office, Teams; SAP and Power BI advantageous.Excellent communication and stakeholder influence skills.Expertise in logistics principles, supply chain, warehousing, transportation.Independent work ethic with team collaboration skills.Requisite Education and ExperienceBachelor’s degree or higher in Supply Chain, Logistics, or related field.6+ years relevant experience in Supply Chain or Logistics.Experience in a multinational environment.2+ years leading teams.adidas values diversity, inclusiveness, and individual expression. We are an equal opportunity employer.
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