MUFG Pension & Market Services is a global business connecting millions of people with their assets - safely, securely, and responsibly.
We have over **** employees across 4 continents and continue to grow every day.MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia.
Many of our clients are household names.
We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.Grow your career working for Australia's leading intra-fund Financial Advice business.
This is an exciting opportunity to join our Financial Advice team, providing essential back-office support to experienced advisers and helping deliver quality advice to more Australians.
If you are self-motivated, detail-oriented, and passionate about helping people, this role is for you.What you'll do:Manage member enquiries and provide exceptional service via email and phoneCoordinate adviser calendars and reschedule appointments as neededClear inboxes and ensure timely responses within agreed SLAsMake outbound calls to members to support advice deliveryAssist with client deliverables and collaborate with internal teams to meet deadlinesContribute to internal projects and ensure on-time deliverySupport governance and risk processes by identifying and escalating issues appropriatelyWhat we're looking for:Previous back-office experience and a strong service mindsetUniversity graduates keen to enter the financial planning industry (desirable but not essential)Knowledge of XPLAN or similar financial advice systems is a significant advantageExcellent communication skills - both verbal and writtenAbility to work in an agile team environment and manage competing prioritiesStrong attention to detail, analytical skills, and punctualitySome of our Employment BenefitsFlexiWorks - enabling our employees to work in the office and at homePurchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leaveEmployee Recognition ProgramTalent Referral ProgramSalary Sacrificing via SuperannuationEmployee Assistance ProgramEmployee discounts - including Bupa and MicrosoftNovated Car LeasingCulture at MUFG Pension & Market ServicesWe are an inclusive employer whose people work collaboratively.
We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported.
We know that diversity drives better client outcomes, continuous improvement, and growth.
Be part of our company and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.How to applyReady to take the next step in your career?
Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services.
Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.
About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team Our MUFG Retirement Solutionsdivision combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients.
We support clients across all superannuation fund sectors including government, industry, retail and corporate.By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market.
The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively.
We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported.
We know that diversity drives better client outcomes, continuous improvement, and growth.
Be part of the MUFG Pension & Market Servicesjourney and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services.
Successful applicants will be required to complete background screening prior to commencement of employment.
Job Info Job Identification *****Posting Date 01/14/2026, 10:52 PMLocations 250 St Georges Terrace, Perth, WA, ****, AU