About the Role
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high‐end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. We are seeking a highly experienced Logistics & Trade Compliance Manager to lead and optimize our end‐to‐end logistics function in Oceania. This critical role encompasses import/export, warehousing, transportation, and distribution, ensuring seamless operations that adapt to and support the continuous growth of our business and all Maisons. The successful candidate will be responsible for delivering qualitative, proactive, flexible, and time‐effective services that consistently exceed internal standards and Maison expectations. If you are a proven Logistics Professional with a heart for luxury retail, we welcome you to apply now!
How Will You Make an Impact?
People Management
Lead and develop a high‐performing team, optimizing staffing, workload, and resource allocation to consistently meet business requirements and SLA targets. Perform performance reviews, identify and develop individual development plans and coaching as appropriate.
Transport Management
Manage all transport operations including bookings, carrier management, exception handling, tracking, and ensuring timely delivery. Maintain effective communication with carriers and Richemont brands as well as arranging ad‐hoc transports for valuables and events. Support carrier selection, implement supplier performance management, identify new transport solutions, and ensure all shipments are carried out correctly and compliantly in collaboration with local security and the regional logistics office.
CITES Administration
Responsible for all CITES administration and compliance for both Australia and New Zealand, applying for CITES certificates at the CITES office, communicating with the office as necessary, and ensuring the proper maintenance and application of buffer CITES permits.
Import and Export
Ensure complete achievement of shipping documents for inbound and outbound shipments. Handle all return documents to regional hubs and other relevant customs documentation for import/export activities, including creating returns and corresponding proforma invoices for return flow to regional hubs in Singapore and Hong Kong. Act as the key point of contact with Australia and New Zealand customs for all queries and coordinate with other customs authorities in the region as needed.
Duty Drawback, Administration & Invoicing
Ensure timely and accurate submission of duty drawback claims for Oceania. Process full transport administration for transport carriers, ensuring correct invoice booking and cost allocation, and support preparation of the transport budget. Collaborate with local finance and security to correctly apply full claim management processes.
Trade Compliance
Maintain Richemont's ATT certification by regularly updating the SOPs, keeping contact with the Australian Trusted Trader, monitoring regulations, and updating stakeholders on legislative changes and their impact on business and operations. Conduct mandatory reporting and declarations to authorities such as ABF, APCO, EPR, AICIS. Prepare training materials and conduct annual PTC training to Maisons and RRF.
Business Partnership
Partner with local brands to identify business needs, define service levels, and drive joint improvements.
Projects
Provide ad‐hoc support for local projects, boutique openings, integration of new activities, and supplier review activities. Act as a key user for SAP upgrades per project requirements.
Qualifications
A bachelor's degree is typically required, preferably in logistics, supply chain management, business administration, or a related field. Several years of experience in logistics and supply chain operations are essential, ideally including experience in a managerial or supervisory role. Deep understanding of freight forwarding, transportation modes (air, ocean and ground), and customs clearance procedures is crucial. Strong written and verbal communication skills for coordinating with suppliers, customers, and internal teams. Effective time management, organizational skills, and project management experience. Pro‐active, action‐oriented, able to work independently and under pressure. Experience with logistics software, including warehouse management systems, transportation management systems, and other relevant tools (SAP experience is an advantage).
What Makes Our Group Different?
* We value freedom, collegiality, loyalty, and solidarity.
* We foster empathy, curiosity, courage, humility, and integrity.
* We care for the world we live in.
In our group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
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