Trade Retail Assistant - Swan Hill Store
We are seeking a proactive Trade Retail Assistant to support our trade and retail customers, manage inventory, and maintain shop floor operations in our new Mallee Timber & Hardware store in Swan Hill.
Key Responsibilities
* Deliver exceptional customer service to trade and retail customers
* Assist with trade enquiries, stock updates, and orders via phone and email
* Process sales transactions and trade account payments
* Support the shop and warehouse teams with goods-in processing and invoicing
* Liaise with Head Office regarding inventory, invoicing, and admin support
* Perform various other tasks as required
* Open and close the store (on rotation)
* Maintain a clean, safe, and hazard-free shop environment and adhere to safety procedures and company policies
Requirements
* Positive attitude, reliability, and customer focus
* Experience in hardware, timber, or construction (ideal, not essential)
* Friendly and confident communication skills
* High attention to detail and strong multitasking ability
* Proactive approach and genuine interest in learning
* Knowledge of safe handling procedures and commitment to safety
* Great attitude and team-first mindset
About Us
* Join a growing regional business with opportunities for career growth and development
* Full-time hours available (part-time considered for the right person)
* Supportive and down-to-earth team culture
* Locally owned and expanding business with experienced team backing